Feedback & Complaints

At Candour we must continue to learn and adapt. Compliments, complaints and suggestions are always welcome. Please provide your feedback below.

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Our commitment to sustainable services and practices

Guided by ethical choices and community care, our practices are designed to leave the world in a better place while offering families meaningful options that honour both their loved ones and the planet.

Learn more about sustainability

Carbon reduction

Planting 10 trees for every one used

Locally sourced flowers

Digital and paperless options

Ethical pricing for sustainability

Hybrid vehicle fleet (coming soon)

We acknowledge the Bunurong people of the Kulin Nation, who are the Traditional Owners of the land where we work today and pay our respects to Elders past and present. We recognise their continued connection to Country and their role in caring for and maintaining Country and waterways over thousands of generations. Tread lightly on this land, it holds all our stories of our Grandmothers and Grandfathers and spiritual connections to Country. May their strength and wisdom be with us today. It is an honour to attribute the words in this acknowledgment to Japanangka Errol West.