Your privacy

Arranging a funeral means telling us a great deal about someone you love, and about yourself. These two documents set out what we collect, why we need it, and what happens to it afterwards.

Legal

The two documents

One is the full policy. The other is the short notice we give you at the point we start collecting information.

Privacy policy

The full document

What we collect and why, who we disclose it to, where it is stored, how we keep it secure, and how you can access it, correct it or make a complaint.

Read the privacy policy

Privacy collection notice

One page

The short notice given when you engage us for a funeral — what we collect at that point, who we may pass it to, and what happens if you would rather not tell us.

Read the collection notice

Our website terms of use cover how this site itself may be used.

Candour Funerals

If something here is unclear, ask us

You can ask what we hold about you, ask us to correct it, or ask us to stop contacting you. Call and speak to someone, or send a question and we will come back to you.