Planning ahead

Where to begin

Whether someone has died, or you're thinking about the future, this page will point you to the right place.

5.0 · 32 Google reviews

A kitchen table beside a window, with two cups of tea, a notebook and reading glasses
Immediate need

If someone has died

Call us at any hour. We'll talk you through what needs to happen first, bring your person into our care, and take the rest from there.

Three ways to plan

These are often confused with one another. The short descriptions below should tell you which one fits your situation.

Recording your wishes

Write down what you'd want, so the people you love aren't left guessing. There's nothing to pay and nothing to commit to.

How recording wishes works

Pre-paid funerals

Settle the cost now at today's prices, so your family isn't left working it out. They'll have the comfort of knowing exactly what you wanted. Your money is held in an independent fund, not by us.

See how pre-paid works

When someone is unwell

When a death is expected, arrangements can be made quietly in advance. It takes a great deal of pressure off the days that follow.

What can be arranged now
Prepare things now to make it easier on your loved ones. There is more to it than what you think.
Karen Watson · Google review

What a funeral involves

Most people have never arranged one. Here's what there is to decide, in roughly the order it comes up.

  1. Burial or cremation

    The first decision, and the one that shapes most of what follows.

    Explore service types
  2. The kind of experience

    Simple, Celebrated or Concierge. Three levels of care, each fully priced before you decide.

    Explore experiences
  3. Where it's held

    A chapel, a golf club, a garden, a beach. More is possible than most people expect.

    Browse venues
  4. Designing the farewell

    The coffin, the flowers, the ceremony, the gathering and the keepsakes that stay with you.

    Explore all
Not sure where you fit

Tell us a little about your situation

We'll point you in the right direction, whether that's with us or somewhere else. There's no cost and no obligation.